Our 60-Day Money Back Guarantee

Use Tonkina daily for 60 days. If you don’t feel the difference, we’ll refund your purchase.

We believe in our products, but we understand skincare is personal, and not every product is the perfect match.

Guarantee Terms

follow_the_signs

Follow Usage Instructions

To be eligible for a refund, it’s important that you follow our usage instructions consistently. When you give your skin the care and attention it needs, you’ll have the best chance of seeing meaningful improvements.

You can submit your claim any time after 30 days of consistent use.

photo

Before & After Photos

You must take photos at three key points: before you start using the product (Day 0, from the delivery date), during the process (around Day 30), and at the end of your trial period (around Day 60).

paid

One Refund Per Product

We offer a refund on your first purchase of any individual product. For example: If your first order includes the Youth 1700 Serum and your second order includes the Youth 1700 Cream, the cream still qualifies as a first-time purchase and is eligible for a refund.

Steps To Claim The Guarantee

photo_camera

STEP 1

Document Your Skin Journey

Start by taking a photo of your skin before you begin using the products. You may be surprised at how much your skin can change over time. To see the best results, don't forget to apply the products daily.

We'll also send you reminders along the way to help you stay on track and document your progress.

edit_document

STEP 2

Submit Your Claim if You’re Unsatisfied

Use the products daily for at least 30 days or until you finish the product within 60 days.

You can submit your refund request anytime after 30 days of daily use. The deadline to submit your claim is within 30 days after the 60-day period ends.

Please upload your details and before-and-after photos to help us understand your experience.

schedule

STEP 3

Your Refund Is On The Way

We will process your claim within 2-3
weeks. After we approve your claim, the refund will arrive in your bank account within 10 business days.

CLAIM GUARANTEE NOW

Why 60 Days?

Your skin naturally renews itself through a process called the skin cell turnover cycle. For most adults, this cycle takes 28 to 40 days on average, but it can slow down significantly with age, sometimes taking up to 60 days for a full renewal

That’s why we encourage consistent use of our products for at least 60 days before evaluating the results. This gives your skin enough time for new, healthy skin cells to surface, for active ingredients to work at a cellular level, and for visible improvements in hydration, firmness, and tone to emerge.

Questions? Contact us at
customer@tonkina.com